All personal data is transmitted SSL-encoded. We treat all data stored by us confidentially .
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the General Data Protection Regulation 2018, (GDRP)
We collect information to process your order
We will not send you marketing emails unless you have signed up to our account and given your permission.
The type of information we collect
Name, address, phone No, email address for postage, delivery & order correspondence.
We do not collect sensitive information about you without your explicit consent.
You can check the information that we hold about you by emailing us.
The personal information will be held securely
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us.
Terms & Conditions
All personal data is transmitted SSL-encoded.
Shopping on-line with us is secure, your credit/debit details will be encrypted by our merchant server. We cannot store your credit card details and they are used once to authorise your transaction.
Any links our website contains, links to other websites, which are not under the control, These links are provided for your convenience only and we are not responsible for the content of those sites.
We sincerely hope you are happy with the your purchase, if for any reason you are not please contact us.
You can return goods purchased for any reason within 30 days from the date you received the goods. Any shipping costs incurred in returning products is the buyers responsibility. A full refund of the product price only will be made.
In the instance of damage that has occurred in transit please contact us and we will rectify this.
All goods you wish to return should be notified to us by e mail prior to you sending them back to us.
Cancellation of orders before dispatch will be refunded in full including the carriage charges.
Your statutory rights are not affected.
Changes to advertised design
Slight variation in design may occur due to unforeseen circumstances or variations in available parts, Amber Valley Joinery reserve the right to make alterations to design without prior notification.